Fri 12 Jun 26 - The Spend and Save test fell over - the Rebuy slide cart was reverted to BAU mid-event after a string of live defects, generating a postmortem and several new rules for future promos.
Decisions & pivots
- Rebuy slide cart disconnected and BAU slide cart reinstated mid-promotion, with client approval, after multiple unresolved issues - future Rebuy work treated as a fresh start. (tethrd-boncharge)
- AMP Slide Cart Drawer approved to be disabled whenever Rebuy is active - the two apps conflict and freeze the cross-sell widget scroll. (tethrd-boncharge)
Discussed / in motion
- Postmortem on the Rebuy defects: cart not rendering on mobile (mobile customers missed the discount), discount persisting after a second product was removed, and a Rebuy-generated code lingering outside Shopify (must be cleared inside Rebuy). (tethrd-boncharge)
- Welcome15 and other existing codes blocked the order-level S&S discount rather than stacking - they were not set to combine; need individual reconfiguration and QA next time. (tethrd-boncharge)
- Multi-currency cart bar setup logged: US/UK exact bars, AU/EUR auto-converted from USD and calibrated to meet-or-beat the promised figures. (tethrd-boncharge-klaviyo)
Rules added (4)
- Future Spend and Save promos should use percentage-off, not flat dollar, for multi-currency consistency. (tethrd-boncharge)
- Client requires pre-launch QA review with their input before any promotional mechanic goes live. (tethrd-boncharge)
- Multi-currency emails must carry a small-text disclaimer that figures are auto-converted from USD and may be rounded. (tethrd-boncharge-klaviyo)
- Older talent mandatory for remaining UGC selections - founder directive. (tethrd-blackboard-boncharge)